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Terms and Conditions – DMP Group

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These Terms and Conditions apply to the use of the DMP Group website and the services we provide. By using our website or booking our services, you agree to these terms.

 

1. About Us
DMP Group provides home, garden, office cleaning, and property maintenance services.

 

2. Services
All services are provided based on agreed quotes or bookings. We reserve the right to refuse or cancel a service if necessary.

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3. Quotes and Pricing

  • All quotes are provided based on the information you give us

  • Prices may change if the scope of work changes

  • Any additional work will be agreed with you before being carried out

 

4. Bookings and Cancellations

  • Bookings are only confirmed once agreed by DMP Group

  • We ask for reasonable notice for cancellations or rescheduling

  • We reserve the right to charge for late cancellations or missed appointments

 

5. Payments

  • Payment terms will be agreed before work begins

  • Payment is due upon completion of services unless otherwise agreed

  • We reserve the right to charge interest on late payments

 

6. Customer Responsibilities
Customers must ensure:

  • Safe and reasonable access to the property

  • Clear instructions for requested services

  • Any hazards or risks are disclosed before work begins

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7. Liability
We take care to provide a high-quality service. However, we are not liable for:

  • Pre-existing damage or wear and tear

  • Indirect or consequential losses

  • Items not secured or disclosed before work begins

Nothing in these terms limits liability where it cannot be excluded by law.

 

8. Changes to Services
We reserve the right to modify or discontinue services at any time without notice.

 

9. Website Use
You agree not to misuse our website or attempt to disrupt its functionality.

 

10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.

 

11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:

Email: accounts@dmp-group.co.uk
Phone: 07983821829

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